Shipping and Return Policy

Delivery method:

Pickup in the store is free

If the product is available in the selected store* – within 30 minutes after order confirmation

*If the order is placed before the store closes, the order can be picked up the next morning.

If the product is not available, we will deliver it to the selected store within 5-6 working days.

The order can be picked up at the following BRANCHESS store addresses:

• Dārza street 4, Alūksne, LV-4301;
• "Valleta", Rīgas street 4, Valmiera, LV-4201;
•  t/c "Domina Shopping", Ieriķu street 3, Riga, LV-1084;
•  t/c "Kurzeme", Liela street 13, Liepāja, LV-3401;
•  t/c "Tobago", Lielais prospekts 3/5, Ventspils, LV-3601.

Delivery by OMNIVA 

Delivery is made on working days only. When ordering goods on holidays, the delivery time is calculated starting from the next working day.

Return conditions

Klientam ir tiesības preci atgriezt 14 dienu laikā no preces piegādes dienas. Naudas atgriešana tiks veikta 14 dienu laikā no brīža, kad SIA “M9M”  būs, saņēmis atgriezto preci.

Returned items must not be used and everything must be in the original packaging. The packaging must not be damaged.

The product must be returned with a completed product return form that is included with each order. If the form has not been sent for some reason, it can be downloaded HERE.

 Return Methods:

• In the store where the item was received
• If the product was delivered by parcel machine or courier, it must be returned by OMNIVA parcel machine to Alūksne Maxima X, recipient phone number +37125733233.

See full return policy HERE.